|Reading Agency Ltd t/a Mackay
a: Cairncross House, 25 Union Street, Edinburgh, Lothian, EH1 3LR
tel: 0131 550 1180 fax:
STATUS DISCLOSURE INFORMATION
Reading Agency Ltd t/a Mackay is an appointed representative of ITC Compliance Limited which is authorised and regulated by the FSA (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts
Reading Agency Ltd t/a Mackay only offer travel insurance from a limited number of insurers. A List of these insurers is available on request. No additional fees will be charged for this service.
You WILL NOT receive advice or a recommendation from us for travel insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed
We always aim to provide a first class service, however if you have any
cause for complaint any enquiry in the first instance should be addressed
in writing to The Compliance Officer, ITC Compliance Limited, at Charnwood
House, Marsh Road, Bristol, BS3 2NA. Should you remain dissatisfied you
have the right to ask the Financial Ombudsman Service to review your case.
You should write to the Financial Ombudsman Service, South Quay Plaza, 183
Marsh Wall, London E14 9SR. Telephone 0845 080 1800. You may be entitled
to compensation should we be unable to meet our liabilities as an
insurance intermediary under the Financial Services Compensation Scheme.
Your entitlement to compensation will depend upon the type of business and
the circumstances of your claim.
DEMANDS AND NEEDS STATEMENT
Examples of these and other conditions and restrictions and what to do if you are unsure about any aspect of an exclusion are contained within your policy booklet.
If after purchasing your policy should you find it does not meet your requirements you have 14 days from the date of issue, or prior to travel (whichever is sooner) to cancel the policy. If you do decide to cancel your money will be refunded in full, provided no claims have been made or incident likely to give rise to a claim has arisen
The policy does not cover travel to areas where the Foreign and Commonwealth Office has advised against ?all travel?. If you are not sure whether there is a travel warning for your destination, please check with the Foreign and Commonwealth Office (phone 020 7008 0232 or 0233 or visit their website at www.fco.gov.uk).
|It is important that you read and understand the above information. You should have been provided with a copy of all relevant policy documentation to enable you to make an individual informed buying decision based on your own personal circumstances, travel plans and the merits of the policy. This buying decision is your own and you will not have received a personal recommendation or advice from us.|
Please keep this page with your insurance policy documents.